Shipping Policy

At Pethery, we are committed to processing and delivering your order as quickly as possible.

Order Processing

• All orders are dispatched within 24 hours of purchase (excluding weekends and public holidays).

• Once your order has been dispatched, you will receive a confirmation email with tracking information (if available).

Shipping Time

• Estimated delivery time is 3–5 business days after dispatch.

• Delivery times may vary slightly depending on your location, weather conditions, carrier delays, or peak shopping seasons.

Order Tracking

Tracking is available for every orders, you will receive a tracking number via email once your order has been dispatched.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Questions

If you have any questions regarding your order or shipping, please don't hesitate to contact our support team. We're always happy to help.